Ordering Guidelines
The following information explains the technical requirements and costs related to ordering Campus Crystal products. Please use the quick links below. |
|
CRYSTAL
Products
Engraving on Crystal/Glass/Ceramic Products
Price includes deep etch engraving entire order specifically with logo and/or straight type limited only to available space in a font size of no less than 10 point type. Engraving area available is shown under each item in the catalog. To avoid artwork charges, black and white reproducible copy of any logos used must be submitted with order.
Additional Surfaces
Limited space on some items may require engraving on additional surfaces. For each additional location, add $8.00 (P) per piece, per location.
Artwork
Quality engraving requires the receipt of artwork
without gray scales, halftones or color. Artwork should
be at a resolution of 600 dots per inch, with 1/2
point type and 1 point graphics in a font size of
no less than 10 point. Campus Crystal art department
can prepare appropriate art or touch up
material you submit at $120.00 (P) per hour.
Electronic Art may be submitted on floppy or zip disc
using PC format in high resolution tif., Coreldraw
8 or 6 preferred (CDR/CPT File), or Illustrator 10
(EPS File). Preferred method of electronic transfer
is via e-mail sent to: artwork@CampusCrystal.com.
It is very important that your company identification
accompany each electronic transmission. Smart Code
1X. For more information on Smart Code visit: www.smart-artwork.org.
Cancellations
Cost of labor and materials used to date of cancellation
will be the responsibility of the customer.
Copy Changes
Any change of text is priced at $8.00 (P), per
piece, per layout.
Damage Claims
Damage claims must be registered with the Campus Crystal customer service department within
7 days of shipment to qualify for replacement. Damaged
goods, all packing material and master carton must
be held for carrier inspection and pick up. Replacement
product will be shipped by the same method as original
shipment.
Drop Shipping
Drop shipments to more than one destination require
an additional charge of $8.00(P) per destination plus
normal freight and handling costs with safe delivery
guaranteed for domestic destinations. Damage claims
must be made within 7 days of shipment. Drop ships
to a foreign destination cannot be guaranteed for
either delivery time or product safety. Typewritten,
alphabetized labels must be provided with the order
for each destination along with detailed instructions
on product to be shipped to each destination. Individually
personalized items will not be identified on container
unless alphabetized typed labels are provided.
Logos
Logos may be included with text at no additional cost,
provided a reproducible black and white copy is submitted
with order.
Packaging
Many items are supplied individually boxed. All
other product is bulk packed. Bulk packed product
is protected by shredded newsprint and guaranteed
to reach its destination safely. When peanuts
are specified, Campus Crystal will not guarantee safe
delivery. White Corrugated Boxes: $3.00 (P) each with
product inserted.
Personalizations
Individual names or initials may be engraved on
each piece at $8.00(P) per piece. Individually personalized
items will not be identified on containers unless
alphabetized labels are provided.
Proofs
Paper Proofs
Paper proofs can be faxed at your request: $20.00
(P) per transmission. Prompt proof approval is required
to avoid delayed ship date.
Pre-Production Proofs
For pre-production proofs, add price of the piece
in the quantity ordered plus applicable set up and
art charges.
Rush Orders
A surcharge of 25% of order value or $70.00 (P),
whichever is greater, will be assessed for orders
required in less than normal production time (10-14
business days). Delivery will not be guaranteed unless
shipment is authorized by a carrier with a guaranteed
delivery service. Contact customer service on quantities
on 100 pieces or more
Scheduling
All orders for 100 pieces or less will be shipped
in 1014 business days after receipt of purchase
order submitted by mail or fax and including reproducible
art.
Shipping Charges
Shipping and handling charges are included in
the freight bill. All shipments are FOB factory.
Handcrafted Wood Products
The cost of wood gift sets and other Campus Crystal
wood products, excluding wood bases, include laser
engraving on one surface of the product.
Copy Changes
Any change of text is priced at $8.00 (P) per
piece, per layout.
Gift Products
(Crystal pieces are not attached to bases)
Laser Engraving
Laser engraving is available on one surface of
wood bases at $24.00 (P) per base in addition to cost
of base with amount of copy limited only to available
space.
Black marble, Ceramic
Price of each item includes engraving logo and/or
straight type with gold color fill limited only by
available space in a font no less than 10 point type,
12 is preferred this applies to ceramics as well.
Extra charges for additional surfaces, custom logos,
stock logos, copy changes, proofs and artwork requirements
are the same as for engraving crystal. |